Technical Assistance & Quality Improvement Support
We want you to succeed in providing high quality child care, and in running your business. When you’ve got questions, we’re here to answer them and assist in any way we can. Reach out to us for help with best practices for providing child care, regulations, child behavior, curriculum, quality indicators, business administration practices, marketing, family engagement, children’s health, and more.
The Registration Department assists with the successful completion of the initial or renewal Family Day Care or School Age Child Care application for registration, and helps family child care providers and school age programs who are already registered with the Office of Children and Family Services improve regulatory compliance and promote quality regulated child care.
The Legally Exempt Department provides assistance to providers and parents receiving or applying for a child care subsidy, and to providers who want to complete the legally exempt enrollment application or need help setting up a program, operating a registered/licensed facility, maintaining business records, enhancing children’s activities, and joining the Child and Adult Care Food Program.
The Child and Adult Care Food Program (CACFP) Department helps Family Day Care and Group Family Day Care providers successfully plan nutritious meals and snacks, complete menus and attendance sheets, and remain in compliance with all aspects of CACFP.
The Health Services Department helps providers develop health care plans and medication procedures, and reviews and approves documents related to the program’s medication administration policy. See Health Services and Information.
When you are seeking comprehensive quality improvement that goes beyond the basics, we encourage you to take advantage of the in-depth, Intensive Technical Assistance available from the Council’s Professional Development Department.
These goal-oriented services will help you provide infants, toddlers, preschoolers, and school age children with higher-quality care, through onsite observation and one-on-one support from a member of our trained and knowledgeable staff.
We work directly with child care center teachers and directors, and home providers and their staff, on every aspect of caring for children and running a child care or after school business. We will:
- Help you decide how you would like to strengthen or enhance your program
- Assist in planning and arranging environments, implementing a curriculum, introducing new activities, managing children’s behaviors, and more
- Inform you of best practices for the care and teaching of infants, toddlers, preschoolers and school age children
- Coach and mentor you and your staff