Report A Concern

Child Care Council of Westchester Consumer Rights Policy

We will make every effort to ensure that Council services are available to all clients in our service delivery area, and that clients are safeguarded against unfair practices. We will inform clients of the right to our services, the right to voice a complaint, the right to understand any fees for services before services are rendered, the right to confidentiality, and the right to access our services safely. No client will be limited or denied access to services based on race/ethnicity, age, disability, sexual orientation, gender, gender identity, socioeconomic status, geography, citizenship status, disability or religion. Any concerns about Council services, service delivery, communications or interactions can be reported by completing the below Complaint Form or by contacting the Council’s executive director at This email address is being protected from spambots. You need JavaScript enabled to view it. or (914) 761-3456 ext. 102.

Customer Complaint Form

Whatever your needs related to child care in Westchester County, please don't hesitate to contact us.

Enter the word CHILD


Contact Us

Child Care Council of Westchester, Inc.

313 Central Park Avenue
Scarsdale, New York 10583

Monday-Friday, 9am-5pm
Child Care Specialists extended hours are available on Tuesdays until 7pm to help you make an informed decision about child care.

Phone: (914) 761-3456
Toll-Free: 1 (844) 387-7525

Fax: (914) 761-1957

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