Concerns and Compliance

Before you choose a child care provider, you may want to check whether there is a history of violations. While it’s not uncommon for programs to have an occasional regulatory violation, ongoing or serious violations are cause for concern.

To check the compliance history of a program, visit the NYS Office of Children and Family Services website or call the Spring Valley Regional Office at (845) 708-2400.

To check the specific complaint history of any registered family and school-age program in Westchester County, call the Child Care Council at (914) 761-3456 x123.


To Discuss a Concern or File A Complaint

If you have concerns about a child care provider or want to file a complaint, call the Child Care Council at (914) 761-3456 and dial 0 to be immediately connected to a staff member. To report suspected child abuse or maltreatment, call The Child Abuse Hotline: (800) 342-3720.


Contact Us

Child Care Council of Westchester, Inc.

313 Central Park Avenue
Scarsdale, New York 10583

Monday-Friday, 9am-5pm
Child Care Specialists extended hours are available on Tuesdays until 7pm to help you make an informed decision about child care.

Phone: (914) 761-3456
Toll-Free: 1 (844) 387-7525

Fax: (914) 761-1957

Email us

handicap icon    se habla espanol