Concerns and Compliance
Before you choose a child care provider, you may want to check whether there is a history of violations. While it’s not uncommon for programs to have an occasional regulatory violation, ongoing or serious violations are cause for concern.
To check the compliance history of a program, visit the NYS Office of Children and Family Services website or call the Spring Valley Regional Office at (845) 708-2400.
To check the specific complaint history of any registered family and school-age program in Westchester County, call the Child Care Council at (914) 761-3456 x123.
To Discuss a Concern or File A Complaint
If you have concerns about a child care provider or want to file a complaint, call the Child Care Council at (914) 761-3456 and dial 0 to be immediately connected to a staff member. To report suspected child abuse or maltreatment, call The Child Abuse Hotline: (800) 342-3720.